Privacy Policy

Last Update: November 9, 2024

Introduction

GenieFriends, operated by Genie Labs Limited ("GenieFriends", "we", "us" or "our"), is committed to protecting the privacy and security of the personal information we collect. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website, mobile application, and other online products and services (collectively, the "Service").

Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Service. By using our Service, you agree to this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information: This is information that can be used to identify you individually, such as your name, email address, phone number, and payment information.
Usage Information: This includes information about how you use and interact with our Service, such as the pages or content you view, the searches you conduct, the services you use, and the dates and times of your visits.
Location Information: We may collect your location information, including your city, state, and country, based on your IP address.
Device Information: We collect information about the device you use to access our Service, such as the hardware model, operating system and version, unique device identifiers, and mobile network information.

We collect this information directly from you when you provide it to us, automatically through cookies and similar technologies when you use our Service, and from third-party sources like social media platforms and advertising partners.

We have developed matching algorithms to predict your compatibility with other users of our Service, allowing us to show you individuals we believe are a good match for you. We utilize various indicators based on the information you provided, and if you have shared your LinkedIn and/or Instagram handles with us, we also consider publicly accessible information from those platforms. These indicators help us provide our Service, including but not limited to arranging seating plans at our events and recommending the most relevant profiles to you and to other users of our Service, to enhance everyone’s chances of forming meaningful connections through our Service. By using our Service, you agree that we may share your profile, which may be generated by our matching algorithms, to other users of our Service, and vice versa.

How We Use Your Information

We use the information we collect about you to:

Provide, maintain, and improve our Service
Personalize your experience and deliver content and features that match your interests
Communicate with you about our Service, including to send you updates, newsletters, and other informational and promotional materials
Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, and protect the rights and property of GenieFriends and others
Comply with our legal obligations

Storage of Information

The information and other data we collect from you may be transferred to, processed, and stored in our servers or the servers of our third party services providers. Your information will be stored as long as is necessary to fulfil any of the purposes described in this Privacy Policy, or to comply with any (i) contractual requirement that are necessary for the provision of the Service, and (ii) legal, tax or accounting requirement.

When it is no longer necessary for us to process your information, we will either delete or anonymise the data or, if this is not possible (for example, because your information has been stored in backup archives), then we will securely store your information.

We will endeavor to anonymise or aggregate your data if we intend to use it for analytical purposes or trend analysis.

We will use reasonable endeavours to maintain appropriate physical, electronic and organisational procedures to ensure that your information and other data is treated securely and in accordance with this Privacy Policy, and to protect such data against unauthorized access or unauthorized alteration, disclosure or destruction of data.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. We does not give any representation, warranty or undertaking that the information you provide to us will be secure at all times, and to the extent we have fulfilled our obligations under no circumstances shall we be responsible for any losses, damages, costs and expenses which you may suffer or incur arising from unauthorised access to or use of your information.

All payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using online encryption technology. You are responsible for keeping your chosen password confidential and not to share your password with any third party.

We may share your information with third parties in the following circumstances:

Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
Affiliates: We may share information with our parent company, subsidiaries, and affiliates.
Legal Compliance and Protection: We may disclose information about you to government or law enforcement officials or private parties as required by law, and to protect against, prevent, or take action regarding illegal activities, suspected fraud, or potential threats.
Business Transfers: We may share information in connection with a corporate transaction, such as a merger, sale of assets, or financing.

We do not sell or rent your personal information to third parties for their own marketing purposes.

Your Choices

You have the following choices regarding the personal information we collect and use:

Email Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
Location Information: You can prevent your device from sharing your location information with us by changing the settings on your device.
Data Subject Rights: Depending on your location, you may have certain rights over the personal information we hold about you, such as the right to access, correct, delete, or download your information. You can exercise these rights by contacting us at hello@geniefriends.io.

Security and Data Retention

We have implemented appropriate technical and organizational measures to protect the information we collect and process. However, no security measures are perfect, and we cannot guarantee the absolute security of your information.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third party websites

There may be links present on our Service which could result in you leaving our Service and/or being taken to other third party websites. You should note that any information that you provide to these third party websites are not subject to this Privacy Policy, and we are not liable for any losses, damages, costs or expenses which you may suffer or incur in connection with you providing or making available information or other data to such third party websites.

Luma, Inc. (”Luma”): If you use Luma to register for the Service, you agree to comply with Luma’s Privacy Policy (which can be accessed here: https://lu.ma/privacy-policy), which may be updated from time to time. In particular, you consent to Luma collecting, using, and disclosing your information for its services and the Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (using the email address you have provided) or by posting a notice on our website prior to the changes taking effect. Your continued use of our Service after such changes will be subject to the updated Privacy Policy.

If you do not agree to all the terms and conditions in this Privacy Policy and/or any subsequent updates, amendments or modifications thereto, you must stop accessing or otherwise using the Service. Accordingly, by accessing and/or using the Service, you agree to the latest version of this Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@geniefriends.io.