Privacy Policy

Last Update: April 13, 2024

Introduction

Geniefriends, operated by Genie Lab Limited ("Geniefriends", "we", "us" or "our"), is committed to protecting the privacy and security of the personal information we collect. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website, mobile application, and other online products and services (collectively, the "Service").

Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Service. By using our Service, you agree to this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information: This is information that can be used to identify you individually, such as your name, email address, phone number, and payment information.
Usage Information: This includes information about how you use and interact with our Service, such as the pages or content you view, the searches you conduct, the services you use, and the dates and times of your visits.
Location Information: We may collect your location information, including your city, state, and country, based on your IP address.
Device Information: We collect information about the device you use to access our Service, such as the hardware model, operating system and version, unique device identifiers, and mobile network information.

We collect this information directly from you when you provide it to us, automatically through cookies and similar technologies when you use our Service, and from third-party sources like social media platforms and advertising partners.

How We Use Your Information

We use the information we collect about you to:

Provide, maintain, and improve our Service
Personalize your experience and deliver content and features that match your interests
Communicate with you about our Service, including to send you updates, newsletters, and other informational and promotional materials
Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, and protect the rights and property of Geniefriends and others
Comply with our legal obligations

We may share your information with third parties in the following circumstances:

Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
Affiliates: We may share information with our parent company, subsidiaries, and affiliates.
Legal Compliance and Protection: We may disclose information about you to government or law enforcement officials or private parties as required by law, and to protect against, prevent, or take action regarding illegal activities, suspected fraud, or potential threats.
Business Transfers: We may share information in connection with a corporate transaction, such as a merger, sale of assets, or financing.

We do not sell or rent your personal information to third parties for their own marketing purposes.

Your Choices

You have the following choices regarding the personal information we collect and use:

Email Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
Location Information: You can prevent your device from sharing your location information with us by changing the settings on your device.
Cookie Preferences: You can manage your cookie preferences and opt out of certain types of cookies by visiting our Cookie Preference Center.
Data Subject Rights: Depending on your location, you may have certain rights over the personal information we hold about you, such as the right to access, correct, delete, or download your information. You can exercise these rights by contacting us at hello@geniefriends.io.

Security and Data Retention

We have implemented appropriate technical and organizational measures to protect the information we collect and process. However, no security measures are perfect, and we cannot guarantee the absolute security of your information.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (using the email address you have provided) or by posting a notice on our website prior to the changes taking effect. Your continued use of our Service after such changes will be subject to the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@geniefriends.io.